Need to Cancel or Reschedule?
Cancellation Policy
We value your time and understand that unexpected events can happen. To ensure fair service to all our clients, please carefully review the following policy:
- Deposit Policy:
- Your appointment deposit secures your spot on our route schedule, removing availability for others.
- All deposits, retainers, and payments towards farm visits or services are NON-REFUNDABLE.
- Cancellations:
- If you need to cancel your appointment, please contact us as soon as possible.
- We will offer the next available appointment when our route returns to your area.
- Weather-Related Cancellations:
- In cases of bad weather or extreme conditions, we may cancel appointments for the safety of everyone involved. Should this occur, we will work with you to reschedule at the next available opportunity in your area.
- Rescheduling:
- Rescheduling requests due to bad weather, extreme conditions, or emergencies will be considered at our discretion and subject to availability.
Thank you for understanding and supporting our commitment to providing quality service.
Frequently Asked Questions
Please reach us at HomesteadHelpersPA@gmail.com if you cannot find an answer to your question.
The Farm Visit Fee is just like what you would be charged for a visit from a traveling veterinarian. Farm Visits in the mobile service world are generally when a mobile service travels to a farm to examine and service livestock, essentially covering the cost of travel time, wear and tear on tools and equipment, on-farm consultation, separate from any individual animal treatment costs that may be incurred during the visit.
We have seen all kinds of animals, big , small, happy, not so happy, animals in pain... etc. If your animal is a danger to you, has harmed or injured someone in the past or can not be handled. We highly suggest you seek veterinary care.
If your animal is ill, can not tolerate trimming service or there is a ailment discovered during trimming service we recommend you seek veterinary care.
No, we do not work solo. For the safety and effectiveness of our team and services we always work in a pair, sometimes a trio. This is to ensure a sturdy, safe and comfortable experience for your animal and us. Our team members are knowledgeable with animals, animal behavior and are our second set of eyes on the animal while we provide service.
Yes! We understand that you care for your animals yet still want to be able to put food on your own table! We offer discounts for larger herds. Discounts after 6 animals are tiered based on the amount of animals you have in your herd needing service. We are happy to work up a quote for you!
We do not judge. Our goals are the same... to provide comfort, herd health and confidence to your animals! We are more than happy to assess your individual situation and go from there!
Serving : Lewisburg, Mifflinburg, Sunbury, Selinsgrove, Danville, New Columbia, Middleburg, Williamsport, Hughesville, State College, Harrisburg, Elysburg, Danville, Bloomsburg and beyond. Central PA. Union, Snyder, Northumberland, Lycoming, Centre, Montour counties and beyond.
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